Shipping & Returns

Shipping

  • NL/BE delivery: 1–3 business days via PostNL/DHL.

  • Shipping fee: €4.95 (free from €75).

  • You’ll receive tracking once your order is dispatched.

Returns (14 days)
You may return within 14 days of receiving your order.

How to return

  1. Register your return via email or the contact form (include your order number).

  2. Repack items unworn, with tags attached.

  3. Send with a trackable service.

  4. Refunds are processed within 5–7 business days after we receive your return.

Exchanges
The fastest way is to return your item and place a new order for the correct size.

Return shipping
Return shipping costs are at your expense unless the item is faulty or we made a mistake.

Faulty or incorrect item
Email attero.brand@gmail.com with your order number and photos. We’ll make it right.